Fireflies.ai
AI meeting assistant that records, transcribes, and summarizes every call
Fireflies.ai is an AI-powered meeting assistant used by over 300,000 organizations worldwide. It automatically joins your Zoom, Google Meet, Microsoft Teams, and Webex calls, records the audio, generates accurate transcripts, and produces AI summaries with action items, decisions, and key topics — so you can focus on the conversation instead of taking notes.
Visit Fireflies.aiWhat is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that solves a universal problem: the gap between what happens in a meeting and what gets captured afterward. Founded in 2016 by Krish Ramineni and Sam Udotong, the product has grown to serve over 300,000 organizations by doing something deceptively simple — it joins your calls, records the conversation, and produces a transcript and summary that is often better than what a human note-taker would capture.
The core workflow is frictionless. You connect your Google or Outlook calendar, and Fireflies automatically sends a bot named "Fred" to every scheduled meeting. Fred joins as a participant, records the audio, and begins transcribing in real time. After the meeting, you receive an AI-generated summary that includes key topics discussed, action items assigned, decisions made, and questions raised. The transcript is fully searchable, and you can click any part of the summary to jump to that exact moment in the recording.
What elevates Fireflies beyond a simple transcription tool is its smart search and knowledge base features. Once you have months of meetings transcribed, you can search across all of them using natural language queries — "What did the client say about the Q3 budget?" or "When did we decide on the new pricing?" This turns your meeting history into a searchable institutional memory. For sales teams, the CRM integrations on Business plans automatically log meeting notes to Salesforce, HubSpot, or Pipedrive contact records.
Fireflies supports 60+ languages and works across all major video conferencing platforms: Zoom, Google Meet, Microsoft Teams, Webex, GoTo Meeting, and others. You can also upload audio or video files for transcription, or use the mobile app to record in-person meetings. The conversation intelligence features on higher tiers provide analytics on talk-to-listen ratios, sentiment analysis, and topic tracking across teams — making it useful for sales coaching and team performance analysis.
Key Features
Automatic Recording & Transcription
Bot joins your meetings automatically via calendar integration. Records audio and generates real-time transcripts with speaker identification across 60+ languages.
AI Meeting Summaries
Produces structured summaries with action items, decisions, key topics, and questions. Click any summary item to jump to that moment in the recording.
Smart Search
Search across all your meetings using natural language queries. Find exactly what was said, when, and by whom — across months or years of meeting history.
CRM Integrations
Auto-log meeting notes, action items, and summaries to Salesforce, HubSpot, Pipedrive, and other CRMs. Saves sales teams hours of manual data entry.
Conversation Intelligence
Analytics on talk-to-listen ratios, sentiment, filler words, and topic tracking. Useful for sales coaching, team performance, and meeting culture improvement.
AskFred AI Assistant
Ask questions about your meetings in natural language. Fred can find information, generate follow-up emails, and create task lists from any meeting conversation.
Pricing
Fireflies.ai offers four tiers. Free includes unlimited transcription and summaries with a storage cap; compare paid plans for downloads, integrations, analytics and higher limits. Advanced AI actions can carry additional credit charges.
| Plan | Price | Best For | Details |
|---|---|---|---|
| Free | $0 | Trying it out | Unlimited transcription and AI summaries; 400 min storage per team |
| Pro | $18/user/mo | Individuals / Small teams | 8,000 min storage per seat, downloads, video recording, unlimited integrations |
| Business | $29/user/mo | Sales & operations teams | Unlimited storage, conversation intelligence, team analytics |
| Enterprise | $39/user/mo, billed annually | Large organizations | SSO, custom AI models, dedicated support, admin controls |
Pricing as of April 2026 (billed annually). See fireflies.ai/pricing for current rates and monthly billing options.
Pros & Cons
Pros
- Fully automatic — set it up once and every meeting gets captured
- Excellent AI summaries with action items, decisions, and key topics
- Smart search across months of meeting history is genuinely useful
- CRM integrations save sales teams hours of manual logging per week
- Supports 60+ languages and all major video conferencing platforms
Cons
- Bot joining meetings can feel intrusive to some participants
- Transcription accuracy drops with heavy accents or poor audio quality
- Free tier is quite limited — you need Pro for regular use
- Advanced AI actions may incur additional credit charges
Alternatives to Fireflies.ai
Choose by capture mode, transcript access and follow-up workflow. These distinctions were checked against official documentation on September 9, 2026; they are not hands-on benchmark results.
Otter.ai
Compare Otter for live transcripts and collaborative meeting notes. Check conversation-length, import and monthly-minute limits against your workload.
Fathom
Compare Fathom for meeting summaries and follow-up. Its current capture options include bot-free recording; verify the supported platform and selected capture mode rather than assuming every meeting is recorded silently.
tl;dv
Compare tl;dv for sharing timestamped meeting moments and syncing summaries to CRM records. It supports Salesforce integration, so compare the actual fields, plan and workflow instead of assuming CRM is absent.
Granola
Compare Granola for working from notes and querying meeting transcripts, including across meetings. It is not limited to summaries alone; check capture, sharing and retention requirements for your team.
Sembly AI
Compare Sembly for extracting follow-up tasks. It can identify owners and deadlines when mentioned; review or assign missing details before relying on them.
Compare workflows in Best AI Note-Taking Apps 2026 and capture options in Best AI Meeting Note Takers 2026.
Frequently Asked Questions
Plan sources: Fireflies pricing and billing terms. Checked September 9, 2026.
What is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that automatically records, transcribes, and summarizes your video and audio calls. It sends a bot to join your scheduled meetings on Zoom, Google Meet, Microsoft Teams, and other platforms, then produces AI-generated summaries with action items, decisions, and key topics. It also provides smart search across all your meeting transcripts and integrates with CRM tools like Salesforce and HubSpot.
Is Fireflies.ai free?
Yes. The current Free plan includes unlimited transcription and AI summaries with 400 minutes of storage per team. Pro is $18 per seat monthly or $10 per seat per month billed annually; Business is $29 monthly or $19 billed annually. Enterprise is $39 per seat per month, billed annually only. Advanced AI usage can involve additional credit charges; check the official pricing and billing terms.
How does Fireflies.ai join meetings?
Once you connect your Google or Outlook calendar, Fireflies automatically sends an AI bot called "Fred" to every scheduled meeting. Fred joins the call as a participant and begins recording and transcribing in real time. You can also manually invite Fred to ad-hoc meetings by adding [email protected] as a participant, or upload audio and video files for post-meeting transcription.
How accurate is Fireflies.ai transcription?
Accuracy depends on recording quality, accents, overlapping speakers and terminology. We have not run a controlled accuracy benchmark for this review. Test representative meetings and check names, figures, decisions and action items against the source recording.
Does Fireflies.ai integrate with CRM tools?
Yes. Fireflies supports CRM integrations such as Salesforce and HubSpot. The current Pro plan includes unlimited integrations; Business adds conversation intelligence and team analytics. Check the specific integration, permissions and plan before expecting automatic updates to your CRM.
What are the best alternatives to Fireflies.ai?
Compare Otter.ai for live collaborative transcripts, Fathom for meeting capture and summaries, tl;dv for timestamped sharing and CRM workflows, Granola for notes and transcript-based questions, and Sembly AI for follow-up tasks. Check each plan and capture mode; there is no single best option for every meeting.
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